Centura Health Pharmacy Tech Outpatient Retail in Colorado Springs, Colorado

Penrose-St. Francis Health Services is a full-service, 522-bed acute care provider in Colorado Springs comprised of Penrose Hospital and St. Francis Medical Center. Penrose Hospital serves as the anchor hospital of Penrose-St. Francis Health Services with 364-licensed beds and the ability to provide tertiary (high tech) medical-surgical services with an emphasis on elective and outpatient care. Established in 1890, Penrose Hospital has grown to become a major health treatment and referral center, specializing in cancer care, cardiac care, emergency trauma care and physical rehabilitation. In 2008 we opened St. Francis Medical Center to keep pace with the growing needs of the Colorado Springs’ community on the north side of the city. St. Francis Medical Center features 172-beds and offers a modern Birth Center, Level IIIA Neonatal Intensive Care Unit, Pediatric Care Unit, Emergency Department, Level III Trauma Center, Imaging Services, Surgical Services, and Critical Care Unit. It is also serves as Southern Colorado’s home base for the Flight For Life® Colorado air medical helicopter service. It’s an incredible time to join us as we celebrate our tenth consecutive year as one of “America’s 50 Best Hospitals” by Healthgrades and Magnet Hospital designation from the American Nurses Credentialing Center (ANCC) for superior quality in nursing care. With 300+ days of annual sunshine, mild winters and easy access places like Pikes Peak, Garden of the Gods and some of Colorado’s top destination resorts, you will enjoy an incredible lifestyle while having the career you’ve always wanted. For more information about Penrose – St. Francis Health Services, visit http://www.penrosestfrancis.org/.

_Job Description/Job Posting ID: 129848_

_Recruiter Contact:_ JenaHuddleston@centura.org

_Clinic/Department:_* 7317 PSF RETAIL PHARMACY*


_Schedule:_ Part Time

_Shift:_ Variable

_Position Summary_

Assist the Pharmacist in prioritizing medication orders, and works closely with Pharmacist(s) in determining routine daily department needs. Performs medication order functions such as order interpretation, preparation, drug distribution, and quality assurance. Provides exemplary customer service and respect at all times during interactions with patients, customers, healthcare providers and other associates. The outpatient/retail pharmacy technician is responsible for all pharmacy technician activities and adhering to assigned work schedules. Provide direction and guidance to other technicians and pharmacy interns during their training in pharmacy drug distribution and operational matters when requested.

_Minimum Education Requirements_

  • High School Degree

_Minimum Experience Requirements_

  • Prior retail or hospital outpatient pharmacy technician experience preferred


  • Certification with the national Pharmacy Technician Certification Board (PTCB)

_Position Duties (Essential Functions, Include % of time)_

Prescription Order Entry – 25%

  • Receives prescriptions from patient and clarifies any needed/required information

  • Ensure that all regulatory requirements of each prescription are met before processing the order

  • Prioritizes prescriptions to be filled in the order of importance and urgency

  • Accurately interprets and enters information from patient prescriptions into the pharmacy computer system

  • Prepares prescription labels accurately and completely

  • Accurately places and receives phone requests for prescription refills and clarifications

  • Appropriately notifies pharmacist when a Drug Utilization Review (DUR) message appears per pharmacy policy

  • Call insurance companies to clarify rejections and prior-authorizations

  • Communicate any problems or questions with prescriptions to Pharmacist for guidance and proper triaging

  • Accurately and completely document notes in the computer profile and hardcopies as appropriate

  • Understands and can properly update pricing of medications in computer to ensure accurate reimbursement

  • Identifies prescriptions that are being under-reimbursed and looks for cheaper alternatives; Triages such orders for MAC Requests from Third Party Payers as appropriate

  • Continuously processes all new prescriptions, requested refills, messages, and Integrated Voice Response (IVR) refills as applicable to keep up with the work flow

  • Attains professional growth by attending or participating in a minimum of 10 hours of continuing education annually.

Drug Dispensing – 25%

  • Accurately selects the correct drug and dispenses the correct quantity when preparing medications

  • Demonstrates reasonable knowledge of and complies with regulations governing the practice of pharmacy.

  • Exhibits required skills in performing all aspects of the drug dispensing process

  • Exhibits knowledge of pharmacy calculations, expected drug knowledge, and retail pharmacy policies and procedures

  • Properly document dispensing activities as required by pharmacy policy

Inventory – 10%

  • Orders quantities of drugs necessary to fulfill the prescriptions and to maintain reasonable inventory levels

  • Identifies drugs or supplies that appear to be stocked in excess and actively participates in return these items for credit

  • Checks inventory as assigned observing expiration dates of drugs, and removes outdated inventory as appropriate.

  • Places drugs in proper location and rotates stock

  • Observes proper storage requirements for drugs

  • Accurately places orders to wholesalers and authorized suppliers when required/requested

  • Manages returns to wholesalers and reverse distributors

Clerical Duties – 10%

  • Performs clerical responsibilities as assigned.

  • Promptly answers the phone and greets customers in a friendly and courteous manner

  • Continuously checks phone messages and follows through on all special requests as needed

  • Consistently follow-up on all doctor calls and refill requests

  • Proactively communicates with patients and other co-workers when a problem arises that may prevent an order from being ready when promised

  • Ensures that all prescription that are picked up are signed for by recipient to ensure readiness for pharmacy audits

  • Accurately conducts all register, cash and credit card transactions

  • Accurately enters information relating to billing for workers compensation and automobile claims. Entries are made in a timely manner.

  • Assists in reconciliation, inventory monitoring and restocking of controlled drugs in a secure manner as assigned.

People – 30%

  • Interacts with customers, clients, and other healthcare providers in a professional, friendly and helpful manner at all times

  • Handles difficult customer problems or situations with a helpful and constructive approach

  • Appropriately refers problems to pharmacist or manager on duty

  • Promotes effective relationships with co-workers and other associates

  • Accepts constructive comments

  • Maintains confidentiality of patients, department and hospital records.

  • Maintains professional image by reporting to work in clean, neat, appropriate and properly fitting clothes & footwear.

  • Actively contributes to team goals, and proactively participates in team meetings, process improvement and workflow enhancement projects.

_Physical Requirements_

  • Light work - (Exert up to 20lbs force occasionally, and/or up to 10lbs frequently)

Important notification to applicants as of Nov. 20, 2014: Effective Jan. 1, 2015, Centura Health will no longer hire tobacco users in Colorado and Kansas. The change to our policy does not apply to associates hired on or before Dec. 31, 2014. Centura Health is an Equal Opportunity Employer, M/F/D/V.