Centura Health Office Specialist II in Colorado Springs, Colorado
Centura Health Physician Group (CHPG) offers providers a true opportunity to live their calling to care while experiencing the support of a built-in comprehensive network, vast resources, professional growth, trusted leadership, generous benefits and an amazing quality of life with locations that span Colorado and into Western Kansas. CHPG is proud to connect providers and consumers through state-of-the-art technology, clinical resources and professional expertise to help people live healthier. Our coordinated services represent a full continuum of care – from preventive and early diagnoses to leading-edge treatment and life-saving critical care. CHPG’s ability to deliver better health care value is the direct result of combining the best clinical tools, shared resources and medical expertise with a patient-centered approach that emphasizes Centura Health’s mission and commitment to quality, compassion and service.
*JOB DESCRIPTION/JOB POSTING ID: 130159*
*CLINIC: Centura Orthopedics-Briargate *
*DETAILS:* Full Time
*HOURS:* Days (M-F 7:30am-5:30pm, may come in earlier and stay later as needed)
Occasional travel to other sites to meet the needs of the clinic may be required.
The Office Specialist will provide diversified administrative secretarial duties for the department. Organizes, manages and carries out administrative tasks including routine and complex support needs. Coordinates multiple projects within specified time frames. Responsible to assist with scheduling patients, update and coordinate patient information. Promote patient confidentiality by screening incoming phone calls and all incoming visitors/patients to the office. Provide information regarding programs to referring MD’s and facilities.
_Minimum Education Requirements_
- High school diploma or GED.
_Minimum Experience Requirements_
1 year previous Patient Scheduling, Registration experience.
Scheduling experience in a healthcare setting.
Customer service and strong telephone communication skills.
Experience/comfort dealing with the public, medical terminology, clerical skills (including computer competence).
A basic knowledge of CPT/ICD-9 codes.
Experience with computers and Microsoft Office, including Word, Excel and Powerpoint
_Position Duties (essential functions denoted with an * )_
Greet patients and caregivers and provide whatever assistance is needed in a manner that reflects a high quality of service with the understanding that the provision of quality medical care requires active teamwork and professional conduct. *
Plans and organizes radiation oncology office functions and routines in consultation with administrative staff. *
Schedules appointments, maintains calendar, coordinates meetings and agenda material. *
Types and distributes a variety of documents including letters, memos, etc. *
Photocopies information, assist in maintaining records, communicates with physicians, patients, family members and visitors in person or via phone; handles or routes requests in a competent, courteous manner.*
Coordinates with other departments in coordinating effective patient care and administrative activities. *
Proactively identifies opportunities to improve productivity and manage costs. *
Prioritize multiple tasks and projects to ensure they are completed in required time frame. *
Maintain accurate, up-to-date department database. *
Adapts to rapidly changing technologies, policies, regulations and workload through sound critical thinking, priority setting and flexibility. *
Assists with working with insurance companies to acquire prior authorizations for procedures as needed. *
Orders supplies, maintains inventory and equipment, routes mail and requests, files, maintains logs, copies, prepares reports and other clerical duties as required for efficient department operations.*
Light Work - exert/lift up to 20 lbs. force occasionally, and/or up to 10 lbs. frequently
Sedentary Work - prolonged periods of sitting and exert/lift up to 10 lbs. force occasionally
Important notification to applicants as of Nov. 20, 2014: Effective Jan. 1, 2015, Centura Health will no longer hire tobacco users in Colorado and Kansas. The change to our policy does not apply to associates hired on or before Dec. 31, 2014. Centura Health is an Equal Opportunity Employer, M/F/D/V.