The Navigators Department Assistant (On Call) in Colorado Springs, Colorado

Part Time / On Call

The Department Assistant shall serve The Navigators and fulfill the responsibilities listed below in the spirit of The Navigators calling, values and purpose: To advance the Gospel of Jesus and His kingdom into the nations through spiritual generations of laborers living and discipling among the lost.

This position serves as an on-call employee to support Mail Service and Front Desk functions as needed.

Mail Service Responsibilities

  • Take direction from the Postal Clerk Specialist for all Mail Services tasks.

  • Receive, sort and deliver all incoming mail from the US Post Office, FedEx and UPS.

  • Prepare outgoing mail for pick up by US Post Office, FedEx and UPS.

  • Process outgoing mail through the postal meter.

  • Perform pickup and delivery of mail in the HQ Building.

  • Stay compliant with rules and regulations for the US Post Office, FedEx and UPS.

  • Administer bulk mailings.

  • When directed, be the main point of contact for all communication with vendors, contractors, the US Post Office, FedEx and UPS.

  • Perform Pickup and Delivery of mail in the HQ Building.

  • Perform other duties as assigned.

Front Desk Responsibilities

  • Take direction from the Facilities Administrative Supervisor for all Front Desk tasks.

  • Answer all inbound calls which may include multiple lines and extensions using professional etiquette.

  • Transfer and direct calls to the party the caller requests or determined where the caller should be directed, based on information about the purpose of the call.

  • Receive and relay messages as required.

  • Kindly and appropriately assist callers with questions.

  • Provide customers with information as requested and handle other directory assistance queries’.

  • Greet and register guests entering the building positively, warmly and using professional etiquette.

  • Monitor visitor and staff access and maintain security awareness and procedures.

  • Announce to the appropriate Navigator Staff when visitors arrive for appointments.

  • Direct persons to the correct destination in the building.

  • Maintain appointment schedule as necessary to perform professional reception duties.

  • Process large groups of guests for special events which includes badge name badge creating and printing.

  • Maintain high level of confidentiality and protect staff and guest personal information.

  • Provide an appropriately clean and neat work environment.

  • Perform duties as assigned by the company Emergency Operations Plan in the event of an emergency.

  • Perform other job-related duties as assigned.

  • Belief in and adherence to the Statement of Faith and the Mission of The Navigators.

  • Minimum High School Diploma or equivalent.

  • High character and integrity and reflect the love of Christ in interactions.

  • Knowledge of typing correspondences, reports and other documents.

  • High School Diploma or equivalent.

  • Prior mail services experience a plus.

  • Experience with a phone switchboard system a plus.

  • Proficient in using up to date versions of Microsoft applications such as Word, Excel, PowerPoint and Publisher.

  • Ability to perform routine tasks and repetitive tasks accurately and efficiently.

  • Ability to maintain records and files for accurate billing.

  • Ability to lift or move equipment/materials weighting up to 50 pounds without accommodations and willingness seek assistance on equipment/materials over 50 pounds.

  • Ability to pay close attention to detail with a high degree of accuracy.

  • Strong communications and interpersonal skills with the ability to provide customer service in a courteous manner to and work effectively with diverse groups of people at various levels within an organization.

  • Willingness to stay current with US Postal Regulations.

  • Able to communicate well face to face and telephonically.

  • Able to work well with others and demonstrate appropriate professional etiquette.

External Company URL:

Street: 3820 North 30th Street