Wyndham Worldwide Catering Sales Manager in Colorado Springs, Colorado
Catering Sales Manager
As a world-class meeting facility and four-diamond resort, the multifaceted Cheyenne Mountain Resort Colorado Springs, a Dolce Resort is a place where the possibilities are as endless as the views. For meetings, spectacular indoor and outdoor venues create the backdrop for imaginative events, allowing attendees to enjoy the beautiful setting while remaining productive and inspired.
Currently, we are searching for a talented Catering Sales Manager (Overtime Eligible) to join the team of the Cheyenne Mountain Resort Colorado Springs, a Dolce Resort andis responsible for effectively selling the public space, food and beverage, and function planning services of the hotel to maximize revenues and profits for the hotel. The Catering Sales Manager establishes new accounts, generates revenues, monitors booking pace, and books repeat business while keeping quality consistently high.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner
Maintain regular attendance in compliance with Wyndham standards, as required by scheduling which will vary according to the needs of the hotel
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working
Comply at all times with Wyndham standards and regulations to encourage safe and efficient hotel operations
Maintain a warm and friendly demeanor at all times
Respond to guest complaints in a timely manner
Work with other F&B managers and keep them informed of F&B issues as they arise
Keep immediate supervisor fully informed of all problems or matters requiring his/her attention
Monitor quality of service in Banquets
Know meeting room sets and capabilities
Re-solicit past local accounts, generate new business
Set solicitation goals with the Director of Catering/Sales & Marketing, and meet or exceed solicitation goals and revenue goals.
Meet and greet-in-house guests upon arrival, review the course of events and introduce other staff members (banquet manager, captain, etc.)
Develop menus and agendas, ensure BEO’s are issued, and complete all pertinent correspondence with outside vendors to finalize programs
Maintain current information on and monitor booking trends to produce forecast figures and month-end reports
Understand the Catering incentive program
Manage booking pace
Handle inquiry calls and outside sales calls. Follow through to completion of function(s).
Maintain pricing integrity and propose upscale menus for all groups
Interact with outside planners and vendors for special events
Ensure compliance with all local liquor laws, and health and sanitation regulations
Prepare and submit required in a timely manner
Comply with weekly and monthly forecasting procedures
Be involved in and/or conduct departmental and hotel training
Assist in planning and executing holiday brunches and other special events
Use feedback from Meeting Planner Evaluations to improve service quality
At least 2 years of progressive experience in a hotel or related field; or a Bachelor's degree or a 2-year degree and 1 or more year of related experience
Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations
Long Hours sometimes required.
Medium work - Exerting up to 50 pounds of foree occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Wyndham Hotels and Resorts is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled.
We require consent to pre-employment background check for all positions.
QUALIFICATIONS:At least 2 years of progressive experience in a hotel or related field; or a Bachelor's degree or a 2-year degree and 1 or more year of related experienceMust have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulationsLong Hours sometimes required.Medium work - Exerting up to 50 pounds of foree occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.Wyndham Hotels and Resorts is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled.We require consent to pre-employment background check for all positions.
Primary Location: United States of America-Colorado-Colorado Springs
Employee Status: Regular
Organization: Wyndham Hotel Group - Wyndham Hotel Management
Job Posting: Apr 11, 2018, 4:59:48 PM
Requisition ID: 1805773
Equal Opportunity Wyndham Worldwide fosters a work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and do not discriminate either directly or indirectly against employees or prospective employees on the basis of race, color, religion, sex, sexual preference/orientation, citizenship, marital status, veteran status, national origin, age or disability, or against any other protection established by applicable law or regulation. We will make reasonable accommodations for eligible disabled applicants and employees in compliance with applicable laws and regulations. We are committed to actions and policies to assure fair employment, including equal treatment in hiring, promotion, training, compensation, termination and disciplinary action and will not tolerate unlawful discrimination either directly or indirectly by our employees or agents.