Wyndham Worldwide Catering Sales Manager in Colorado Springs, Colorado

Catering Sales Manager

Description

As a world-class meeting facility and four-diamond resort, the multifaceted Cheyenne Mountain Resort Colorado Springs, a Dolce Resort is a place where the possibilities are as endless as the views. For meetings, spectacular indoor and outdoor venues create the backdrop for imaginative events, allowing attendees to enjoy the beautiful setting while remaining productive and inspired.

Currently, we are searching for a talented Catering Sales Manager (Overtime Eligible) to join the team of the Cheyenne Mountain Resort Colorado Springs, a Dolce Resort andis responsible for effectively selling the public space, food and beverage, and function planning services of the hotel to maximize revenues and profits for the hotel. The Catering Sales Manager establishes new accounts, generates revenues, monitors booking pace, and books repeat business while keeping quality consistently high.

FUNDAMENTAL REQUIREMENTS

  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner

  • Maintain regular attendance in compliance with Wyndham standards, as required by scheduling which will vary according to the needs of the hotel

  • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working

  • Comply at all times with Wyndham standards and regulations to encourage safe and efficient hotel operations

  • Maintain a warm and friendly demeanor at all times

  • Respond to guest complaints in a timely manner

  • Work with other F&B managers and keep them informed of F&B issues as they arise

  • Keep immediate supervisor fully informed of all problems or matters requiring his/her attention

  • Monitor quality of service in Banquets

  • Know meeting room sets and capabilities

  • Re-solicit past local accounts, generate new business

  • Set solicitation goals with the Director of Catering/Sales & Marketing, and meet or exceed solicitation goals and revenue goals.

  • Meet and greet-in-house guests upon arrival, review the course of events and introduce other staff members (banquet manager, captain, etc.)

  • Develop menus and agendas, ensure BEO’s are issued, and complete all pertinent correspondence with outside vendors to finalize programs

  • Maintain current information on and monitor booking trends to produce forecast figures and month-end reports

  • Understand the Catering incentive program

  • Manage booking pace

  • Handle inquiry calls and outside sales calls. Follow through to completion of function(s).

  • Maintain pricing integrity and propose upscale menus for all groups

  • Interact with outside planners and vendors for special events

  • Ensure compliance with all local liquor laws, and health and sanitation regulations

  • Prepare and submit required in a timely manner

  • Comply with weekly and monthly forecasting procedures

  • Be involved in and/or conduct departmental and hotel training

  • Assist in planning and executing holiday brunches and other special events

  • Use feedback from Meeting Planner Evaluations to improve service quality

Qualifications

QUALIFICATIONS:

  • At least 2 years of progressive experience in a hotel or related field; or a Bachelor's degree or a 2-year degree and 1 or more year of related experience

  • Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations

  • Long Hours sometimes required.

  • Medium work - Exerting up to 50 pounds of foree occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Wyndham Hotels and Resorts is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled.

We require consent to pre-employment background check for all positions.

QUALIFICATIONS:At least 2 years of progressive experience in a hotel or related field; or a Bachelor's degree or a 2-year degree and 1 or more year of related experienceMust have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulationsLong Hours sometimes required.Medium work - Exerting up to 50 pounds of foree occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.Wyndham Hotels and Resorts is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled.We require consent to pre-employment background check for all positions.

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Job: Sales

Primary Location: United States of America-Colorado-Colorado Springs

Employee Status: Regular

Schedule: Full-time

Organization: Wyndham Hotel Group - Wyndham Hotel Management

Job Posting: Apr 11, 2018, 4:59:48 PM

Requisition ID: 1805773

Equal Opportunity Wyndham Worldwide fosters a work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and do not discriminate either directly or indirectly against employees or prospective employees on the basis of race, color, religion, sex, sexual preference/orientation, citizenship, marital status, veteran status, national origin, age or disability, or against any other protection established by applicable law or regulation. We will make reasonable accommodations for eligible disabled applicants and employees in compliance with applicable laws and regulations. We are committed to actions and policies to assure fair employment, including equal treatment in hiring, promotion, training, compensation, termination and disciplinary action and will not tolerate unlawful discrimination either directly or indirectly by our employees or agents.